answer choices deep acting feeling rules emotional labor surface acting none H u m a n i t i e s

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1. Which of the following is not one of the six fundamental facial expressions of emotion, according to Ekman’s action units?

Group of answer choices

Jealousy

Happiness

Disgust

Fear

2. Julia had a terrible fight with her roommate, and then got lost on her way to her interview, making her feel flustered and anxious. Before the interview began she decided to take a few moments to think about the fun plans she had for the coming weekend. She smiled to herself. Soon, she started to feel happy. By the time her interview began she was feeling very positive. Julia was practicing _____________.

Group of answer choices

Deep acting

Feeling rules

Emotional labor

Surface acting

none of these

3. Social emotions are defined as emotions that _____________.

Group of answer choices

are usually experienced in reference to some kind of societal standard.

are experienced universally across cultures

are experienced by entire groups

all of these

4. Erik’s _____________was intense and long-lasting; he worried that others thought he was a bad person, and thought the only way to resolve the situation was to leave.

Group of answer choices

shame

anger

guilt

mood

none of these

5. Bryant got a job working at the local amusement park for the summer. When he was assigned to the Tower of Terror he thought it would be much better than working at the Carousel in the kid’s section, where he would have to be happy and smile all the time. However, he is finding the requirement to scowl and be generally dark and foreboding to customers exhausting, and he often leaves work in a bad mood. This is an example of:

Group of answer choices

emotional labor

emotion work

display rules

surface acting

6. While guilt is generally a negative emotion, it can serve some important social functions. One such function is:

Group of answer choices

socialization and social influence

socialization

social influence

shame

none of these

7. Compared to individualist cultures, collectivist cultures are

Group of answer choices

more sensitive to emotional cues.

less concerned with ensuring smooth interactions.

more concerned with guilt than shame.

less likely to downplay the intensity of emotional reactions.

all of these