2500 word (+/- 10 %) formal business report B u s i n e s s F i n a n c e
you are required
to write a 2500 word (+/- 10%) Formal Business Report that critically analyses the management
of an identified change using theoretical perspectives and approaches to change management
studied during the module. Your report should demonstrate an ability to take a critical and
analytical view of the change and its management and explicit practical application of theory to
practice within your discussion.
Your report should be written in the third person, be professional in its tone and include key
sections such as a Cover Page, an Executive Summary, Content Page an 1.0 – Introduction, 2.0 –
Main Findings, 3.0 – Conclusions, a set of 4.0 – Recommendations, a Reference page, and
Appendices (if appropriate). All headings and sub-headings should be numbered and presented
in a hierarchical format.
Once a cover page, executive summary, content page and an introduction has been drafted, the
main findings should focus on the following tasks:
Task 1 – Planning for Change
The first area you should consider discussing, is how your case study organisation planned for
the change. This could focus on the drivers for the change, the level of change experienced and
a stakeholder analysis of individuals affected by the change.
Task 2 – Resistance to Change
This section would require you to investigate why people resist change, what are the indications
of resistance and what strategies could be put in place to overcome resistance.
Task 3 – Power, Politics and Change
This segment of your report should address the level of power that is held by stakeholders both
internally and externally to manage the change. Also, consideration should be given to any
organisational politics observed.
Task 4 – Managing Change
The next area of your report should focus on how your case study organisation managed the
change using a variety of appropriate theories, such as Lewin’s Force Field Analysis and Lewin’s
Three Step Model of Change.
Task 5 – Evaluating Change
And finally, attention should be drawn to how the case study organisation would evaluate the
change using an appropriate evaluation process.
Meaningful conclusions should also be drawn based on evidence from your investigation with a
set of realistic recommendations made to the case study organisation on how the change could
be implemented successfully.
GUIDANCE FOR STUDENTS IN THE COMPLETION
NOTE: The guidance offered below is linked to the five generic assessment criteria overleaf.
1. Engagement with Literature Skills
Your work must be informed and supported by scholarly material that is relevant to and focused
on the task(s) set; you should make use of scholarly reviews and primary sources, as appropriate
(for example, refereed research articles and/or original materials appropriate to the discipline).
You should provide evidence that you have accessed a wide range of sources, which may be
academic, governmental and industrial; these sources may include academic journal articles,
textbooks, current news articles, organisational documents, and websites. You should consider
the credibility of your sources; academic journals are normally highly credible sources while
websites require careful consideration/selection and should be used sparingly. Any sources you
use should be current and up-to-date, mostly published within the last five years or so, though
seminal/important works in the field may be older. You must provide evidence of your
research/own reading throughout your work, using correctly a suitable referencing system,
including in-text citations in the main body of your work and a reference list at the end of your work.
Guidance specific to this assessment: You should show a wide level of reading from a variety
of sources including textbooks, academic journals, academic and corporate websites, and
academic databases. A minimum of 30 credible sources should be used and all acknowledged
using the Harvard Referencing Method including your Reference Page.
2. Knowledge and Understanding Skills
At level 7, you should be able to demonstrate a systematic understanding of knowledge, and a
critical awareness of current problems and/or new insights, much of which is at, or informed by,
the forefront of your academic discipline, field of study or area of professional practice, with a
comprehensive understanding of techniques applicable to your own research or advanced
scholarship. Your work must demonstrate your growing mastery of these concepts, principles,
current challenges, innovation and insights associated with the subject area. Knowledge relates
to the facts, information and skills you have acquired through your learning. You demonstrate
your understanding by interpreting the meaning of the facts and information (knowledge). This
means that you need to select and include in your work the contemporary concepts, techniques,
models, theories, etc. appropriate to the task(s) set. You should be able to explain the theories,
concepts, etc. meaningfully to show your understanding. Your mark/grade will also depend upon
the extent to which you demonstrate your knowledge and understanding; ideally each should be
complete and detailed, with comprehensive coverage.
Guidance specific to this assessment: Throughout your report, you should demonstrate a
sound level of knowledge and critical understanding of the theoretical perspectives and
approaches to change management your discussion should be informed by the latest research
and you should also consider any limitations to your knowledge base.
3. Cognitive and Intellectual Skills
You should be able to: evaluate critically current research and advanced scholarship in the
discipline; evaluate methodologies and develop critiques of them and, where appropriate, to
propose new hypotheses; deal with complex issues both systematically and creatively to make
sound judgements in the absence of complete data. Your work must contain evidence of logical,
analytical thinking, evaluation and synthesis. For example, to examine and break information
down into parts, make inferences, compile, compare and contrast information. This means not
just describing what! But also justifying: Why? How? When? Who? Where? At what cost? At all
times, you must provide justification for your arguments and judgements. Evidence that you have
reflected upon the ideas of experts within the subject area is crucial to you providing a reasoned
and informed debate within your work. Your choice of methodologies to gather data and
information must be rigorously defended. Furthermore, you should provide evidence that you are
able to make sound judgements and convincing arguments using data and concepts. Sound,
valid, persuasive conclusions are necessary and must be derived from the content of your work.
Where relevant, alternative solutions and recommendations may be proposed.
Guidance specific to this assessment: Your report should not only identify and describe the
various theoretical perspectives and approaches to change management, but there should be
clear evidence that the theory and approaches used have also been analysed and evaluated to
demonstrate how theory works in reality. Valid conclusions should also be drawn based on the
evidence gathered from your investigation with a realistic set of recommendations.
4. Practical Skills
At level 7, you should be able to demonstrate originality in the application of knowledge, together
with a practical understanding of how established techniques of research and enquiry are used to
create and interpret knowledge in the discipline. This includes acting autonomously in planning
and implementing tasks at a professional or equivalent level, originality in tackling and solving
problems, and decision-making in complex and unpredictable contexts or situations. You should
be able to demonstrate mastery of the leading edge subject-related concepts and ideas as they
relate to real world situations and/or particular contexts. How do they work in practice? You will
deploy models, methods, techniques, and/or theories, in those contexts or circumstances, to
assess current situations, perhaps to formulate plans or plausible, justifiable recommendations to
solve problems, or to propose new models, or to create artefacts, which may be innovative and
creative, thereby demonstrating your understanding of how the boundaries of knowledge are
advanced through research and/or application. This is likely to involve, for instance, the use of
real world artefacts, examples and cases, the application of a model within an organisation and/or
benchmarking one theory or organisation against others.
Guidance specific to this assessment: All underlying theoretical perspectives and approaches
should be made applicable to your identified organisational change and chosen case study
5. Transferable Skills for Life and Professional Practice
Your work must provide evidence of the qualities and transferable skills necessary for
postgraduate-level employment in circumstances requiring sound judgement, personal
responsibility and initiative in complex and unpredictable professional environments. This
includes demonstrating: the independent learning ability for continuing professional development
to advance existing skills and acquire new competences of a professional nature that will enable
you to assume significant responsibility within organisations; that you can initiate and complete
tasks, projects and procedures, whether individually and/or collaboratively, to a professional level;
that you can use appropriate media to effectively communicate information, arguments and
analysis in a variety of forms for a variety of audiences; fluency of expression; clarity and
effectiveness in presentation and organisation. Work should be coherent and well-structured in
presentation and organisation.
Guidance specific to this assessment: Your final report should be written in the Third Person
and presented using a Formal Report Structure that contains a Cover Page, an Executive
Summary, a Content Page, an Introduction, Main Body, Conclusions, set of Recommendations a
Reference Page and Appendices (if appropriate). All headings and sub-headings (from your
introduction to your references section) should be numbered in a hierarchical manner and
correspond to your content page.